Privacy Policy

Our postal address is 
1600 N. Timberland Drive
Lufkin, Texas 75901

We can be reached via e-mail at info@pinestrawdirect.com or you can reach us by telephone at 936-639-0625.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, and aggregate information on what pages consumers access or visit.

The information we collect is used to improve the content of our Web page and used to customize the content and/or layout of our page for each individual visitor.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart and record user-specific information on what pages users access or visit.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address online you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed on-line.

We will not share your contact information with other organizations.

With respect to Ad Servers: we do not partner with or have special relationships with any ad server companies.  
 

Upon request we provide site visitors with access to all information (including proprietary information) that we maintain about them.

Consumers can access this information by e-mailing us at the above address.

Consumers can have this information corrected by sending us e-mail at the above address.

With respect to security: when we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically athttp://www.ftc.gov/ftc/complaint.htm